Great Ingredients Need Great Care

How to Store and Handle Your Ingredients

We send out the freshest ingredients from the best suppliers, so you can cook up incredible dinners every night. Follow the guidelines below for storage and handling of your ingredients so your meat, seafood, fruits, and vegetables stay fresh until you decide to cook and enjoy them.

Meat & Seafood

Unless otherwise indicated, all our meat, chicken, and fish is fresh; nothing we deliver to you is frozen or thawed. Please store these in the refrigerator or freezer.

Fish/Seafood & Chicken Cook or freeze
2 days after delivery
(mince, sausages or burgers)
Cook or freeze
3 days after delivery
(steak or strips)
Cook or freeze
4 days after delivery

The ideal way to defrost your seafood and meat is in the refrigerator, ideally on a plate or bowl. Most items defrost in approximately 12 hours.

Fresh Vegetables & Fruits

We recommend that you store all your fruits and vegetables in the refrigerator. However, during the winter time, you can keep your tomatoes, onions, garlic, ginger and potatoes in room temperature. Items that might require ripening such as avocados can be stored at room temperature.


Tender herbs such as coriander, parsley, mint and rosemary need to stay cold. If you want them to last even longer, snip off the ends and place in a glass with fresh water and cover with a plastic bag. Basil is one of the most delicate herbs that we tend to use quite a lot of. You can store basil at room temperature in its own glass of fresh water.

Pantry Packs

Inside your recipe box, you will usually find a sealed pantry pack with items such as dried spices, rice or pasta. This pack can stay inside the recipe box until cooking time but can also be taken out and kept in your pantry cupboard. We seal this bag to ensure that the content stays intact.

Ripening Avocados

Keep at room temperature until your avocado is ripe. Then store in the refrigerator until you need it. To speed up the ripening process, place avocados (works for mangoes too!) next to ripe bananas or in a brown paper bag/envelope with an apple or banana.